Patient Portal
Patient Mobile App
Radiology Tasmania Patient App/Portal is an easy way to view your medical images conveniently online via your smartphone or device.
This technology is available to patients attending our clinic for radiology scans. It enables you as the patient, secure access to your personal medical images following your scan.
Radiology Tasmania Patient Portal allows you to:
- Access your imaging history
- Share your imaging with other healthcare providers such as specialists or allied health professionals
- Have your scans available when travelling or away from home
How does the App work?
SMS Message
After attending your appointment at Radiology Tasmania, you will receive an SMS text message or email with information that will enable you to activate your private account.
Your username is the mobile number you provided to reception staff. You will be asked to set a new password during the account activation process.
If you do not wish to activate your account simply delete this message and nothing more will happen.
Activate your account
If you choose to activate your account, follow the prompts and download Radiology Tasmania Patient App from the Google Play Store or Apple App Store to your smartphone or tablet device. Then follow the steps of the account activation process.
Optional two-factor authentication
To further safeguard your personal health information, we’re now offering optional Two-Factor Authentication (2FA) on our patient app. 2FA helps ensure that only you can access your account – even if someone else knows your password. It’s quick to set up and easy to use, providing extra peace of mind when accessing your imaging results or managing appointments. Enabling 2FA is optional but highly recommended.
Viewing your Images
Once activated, you will be able to securely access your images using the Radiology Tasmania Patient App on your smartphone, or online via our web portal patient.radiologytasmania.com.au/ Please Note: Your images will reach your account approximately 10 days after your appointment.
Radiologist report
The report from the Radiologist, which are the results of your test, will be available to you after 10 days. Your referring doctor will receive the report first.
We send your report directly to your doctor as he/she is in the best position to interpret your results and recommend further treatment.
Consult your doctor
It is important that you follow the normal procedure of obtaining your results from your Doctor, whether it be by phone or a follow-up appointment with them. They understand your clinical history and are best placed to explain your results and answer your questions.
Questions about:
Logging In
I have forgotten my password.
Images
Can I save my images?
Yes, your images can be saved from the App and web portal by clicking the ‘Export’ option on the image page.
Can I share my images electronically?
Yes, you can easily share your images by selecting the ‘Share’ icon in the app or via the web portal.
How much storage will the images use?
Viewing your images is similar to viewing a standard web page and therefore your images will not take up any storage on your device, unless you choose to export them.
Results and Follow Up
Obtaining you results
We will send your report directly to your referring health practitioner as they are in the best position to interpret the results for you. Please make a follow-up appointment with your referring practitioner to take you through the results.
Your report will become available to you on the patient app within 7-14 days following your appointment.
This report can be shared with family or other health practitioners by selecting the ‘Share’ icon on the selected images
Need help?
Visit https://radtas.zed.link/support/home for answers to further questions.